ReDiscover’s Hospital Diversion Program
INTENSIVE COMMUNITY SUPPORT SERVICE
ABOUT US
ERE (Emergency Room Enhancement), also referred to as Hospital Diversion, is an intensive Community Support service affiliated with the Kansas City Metro Community Mental Health Centers and funded by the Department of Mental Health. It targets individuals who are high utilizers of emergency services (ERs, hospital, law enforcement, EMS, and other emergent services).
ReDiscover’s Hospital Diversion Program works with referred clients to:
- Increase access to appropriate resources Remove barriers to treatment
- Reduce unnecessary use of Emergency Rooms, hospitals, law enforcement and EMS
- Improve mental and physical health Decrease homelessness
- Increase stability in the community
ReDiscover leads this initiative. Collaboration involves the Kansas City area Community Mental Health Centers, area hospitals, ancillary providers, policymakers and funders including the Missouri Department of Mental Health, and several county funders.
For After Hours Crisis Resources, please contact:
Kansas City Assessment & Triage Center at 816-965-1100
Behavioral Health Urgent Care at 816-988-2739
CommCare’s 24/7 Crisis Line at 1-888-279-8188
The National Suicide and Crisis Lifeline by calling or texting 988
How It Works
Hospital or other behavioral health/medical professional identifies the client and submits the referral to the Hospital Diversion referral fax line and/or email address
Once referral is received, an outreach Community Support Specialist connects with the client to complete the screening process and determine program eligibility and needs.
Upon program entrance, an outreach Community Support Specialist will begin providing services to address immediate needs. This includes assistance with vital documents (birth certificate, social security card, identification), applying for Medicaid and disability (if necessary), shelter assistance, community resources, and connecting the client to longer term Community Support services and other behavioral health/physical health services.
Program Outcomes
- Reduced hospital and/or psychiatric hospitalizations
- Decreased substance use or behavioral health symptoms
- Cost reduction
- Improved engagement into community treatment
Program Benefits
- Access to physical health, behavioral health and substance use services.
- Intensive outreach and Community Support services
- Community resources assistance
Eligibility
- Missouri resident
- Uninsured or under-insured (Medicaid/Medicare count as under insured)
- Behavioral health, substance use, and/or physical health conditions
- Three or more emergency room and/or inpatient hospitalizations (medical or psychiatric), or contacts with law enforcement/EMS in a 90-day period.
- Referred by medical/social services professional or law enforcement, EMS, Fire Department
Who We Serve:
ReDiscover’s Hospital Diversion Program serves Missouri residents and accepts Medicaid, Medicare, private insurance, and self-pay clients. Individuals in need of financial assistance and out-of-state residents with private insurance are able to seek services.
ReDiscover’s Behavioral Health Urgent Care Clinic
7001 Blue Ridge Blvd.
Raytown, MO 64133
(816) 988-2739
Mon-Fri 9AM-5PM
Interested in starting services?
VIEW OUR CLIENT INTAKE PROCESS HERE.